Effective Date: January 1, 2026
Welcome to VITAZA Digital, LLC dba Command One™ (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our software (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Command One™ (https://commandonehq.com) ("Site").
WHAT PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including all types of accepted payments, email address, and phone number). This is called Order Information.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the information to:
• Communicate with you.
• Confirm, cancel, and reschedule your appointments.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
Booking Information that we collect is generally used to accommodate appointment booking and confirmation process.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS COMMUNICATION & CONSENT
If you provide your mobile phone number and opt in, Command One™ may send you SMS text messages related to your account, onboarding, customer support, service notifications, billing alerts, event reminders, and administrative communications.
SMS consent is obtained explicitly through our website forms, onboarding flows, or other opt-in mechanisms. Consent to receive SMS messages is not a condition of purchase.
You may opt out of receiving SMS messages at any time by replying STOP to any message. You may reply HELP for assistance. Message frequency varies based on account activity. Message and data rates may apply.
DATA SECURITY & PROTECTION
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
Access to personal data is limited to authorized personnel, contractors, and service providers who require access to perform services on our behalf and who are subject to confidentiality obligations.
While no method of transmission over the Internet or electronic storage is 100% secure, we follow industry-standard practices to protect your information and regularly review our security procedures.
DATA RETENTION
When you book an appointment through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
REQUEST TO NOT SHARE YOUR PERSONAL INFORMATION AND/OR REMOVE YOUR INFORMATION
If you wish to know what information about you is stored in our databases, including the third-party CRM systems we use, and/or wish to unsubscribe from all marketing materials and/or delete your personal information, please contact us at the information provided below.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by phone at +1 (888) 467-0959, e‑mail at [email protected], or mail us a letter to:
VITAZA Digital dba Command One™
1314 E Las Olas Blvd, Suite 2225
Fort Lauderdale, FL 33301
For more information, please refer to our Terms and Conditions: https://commandonehq.com/terms.
